Custom Software Development, UX & Design
A digital client onboarding tool to improve acquisition of new DMA customers without requiring input from financial advisors.
Problem: DMA would like to simplify and streamline their current onboarding process by replacing the current paper-based flow with a modern, electronic sign up process.
Solution: Design and develop a web application so that new clients (investors) and independent financial advisors can apply for a DMA account online.
DMA approached us to design and build an interactive onboarding web application where future investors could apply for an investment account.
Our solution was a custom-built ‘smart’ form which would both aid users in applying for an investment account and inform investment brokers, resulting in swift processing.
The system was designed to create an easy method for users to apply for an investment account and to assist investment brokers with processing by supplying them with the knowledge they require.
The DMA Onboarder application was built using the following technologies:
We chose .NET Core 2.0 Web API to handle our server processing because our system needed the best possible performance and scalability.
We chose React and Redux for our front-end development because the nature of the smart form would rely heavily on customisable components. React was designed specifically for these kinds of scenarios and was supported by Redux to track the current state of the application.
The DMA Onboarder consists of two principal layers, the user interface later and the server layer:
The user interface layer is a JavaScript single-page application (SPA) built using ReactJS, which uses ReduxJS for state management. The application makes use of a layered structure to separate logic and presentation components. It is primarily responsible for tracking application state, dynamic field injection, and sending instructions to the server layer.
The server layer is a simple, custom Web API built using ASP.NET Core to process instructions from the user interface layer. The system is separated into multiple single responsibility modules for easy readability, reusability, and reliability. It is primarily responsible for PDF generation, file archiving, and email notifications.